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Skyline Exterior Cleaning

FAQ’s

 

Frequently Asked Questions

HOW MUCH DOES SOFTWASH CLEANING COST?

Soft washing is not the cheapest cleaning method, but it does bring the most value.  We are also not the cheapest cleaning service, but we will bring the most value.  There are companies out there that will show up for very little and pressure wash your roof or soft wash it using improper techniques and under-trained staff.  This may seem appealing due to the low upfront cost, but it’s highly likely to result in greater costs down the road when things are damaged or need to be recleaned far too soon.

DO YOU REALLY USE BLEACH TO CLEAN? ISN'T THAT DANGEROUS?

Bleach is safe for softwash cleaning when used properly because it is a highly effective cleaning solution that can break down and remove organic stains, kill bacteria and viruses, and sanitize outdoor surfaces without causing damage when diluted correctly and used with appropriate safety measures.  Learn more in this blog written on the subject.

WILL THE CLEANING SOLUTIONS HURT MY PLANTS? HOW ARE MY PLANTS PROTECTED?

Soft washing is a great way to clean the exterior of your home or business without causing damage. However, it’s important to take extra precautions when cleaning around plants and landscaping. The Three D’s – Divert, Dilute, and Decontaminate – are the key techniques used to protect your plants during a soft washing job.  Learn more in this blog we wrote on the subject.

WILL THE CLEANING SOLUTIONS HURT MY PETS?

During the cleaning process, we ask that any pets remain in the home or outside the cleaning area. After the job is completed, the yard is completely safe for your pets to access. We rinse and neutralize areas after the cleaning. If anything is remaining on the grass, it would be similar to what your pet may experience in pool water, since sanitizing agents in pools are the same as what we use.

WILL THE CLEANING SOLUTIONS HURT THE ENVIRONMENT?

Bleach is the most widely used and effective cleaning solution in the world. It’s used in far more processes than most people realize in the products and services we rely on every day. Surprisingly, it is also very environmentally friendly and is formed simply from salt and water, and returns to its natural state 20 days after use. Bleach even occurs naturally in nature in a place some of you may have visited, Lake Lucero in Great White Sands National Park.

WHAT ARE MY PAYMENT OPTIONS?

We strongly encourage our customers to use paperless, electronic payments. For your convenience, invoices are sent by email and include a link for online payment through Intuit.

ARE YOU BONDED AND INSURED?

Yes. Our professional cleaning team is fully bonded and insured. Skyline Services, Inc. carries comprehensive liability coverage that exceeds industry standards. If you would like a copy of our certificate of insurance, please call our office (608) 836-8025 or email [email protected].